Dear Valued Customer,
COVID-19 has drastically impacted the way of life we have here in Canada. The furniture industry as a whole is also impacted greatly. Orders are consistently delayed and timing is changing accordingly. If you place an order please be aware of extended order times and leave extra time for the possibility of a delay. We are always working actively to get deliveries out in a timely manner after we receive the items for an order. Over the past few weeks lead time had reduced a fair amount but there is still a delay compared to pre-COVID lead times.
Delays are caused by part shortages, worker safety and backlog in orders. Some manufacturers closed down temporarily as per government regulations and upon reopening they were faced with a backlog of accumulated orders plus the flow of new orders coming in. Facilities are also set up to ensure worker safety hence the production efficiency is lower as well. Parts are sourced from across the world and different countries have their own regulations hence impacting lead times on products here.
To get a rough estimate on when to expect your order you can contact us via chat (bottom right), call 1-905-543-8585, or email us at email@example.com.
At Mr Furniture And Mattress we are always committed to providing the best service to our customers as possible. The issues stated above are industry wide and not specific to just Mr Furniture And Mattress. If there is any questions or concerns we are always open to help, feel free to contact us.